Product Reviews
Direct Connect™ Digital Monitor with 2 Parent Units
You want reassurance that baby is resting safe and sound. Fortunately, our Direct Connect Digital Monitor operates on a 900 MHz frequency, so you can clearly hear even the quietest whimper, without fear of interference from your phone, wireless network or home electronics. What’s more, our exclusive Graco vibration notification technology allows you to feel baby’s call, should you be unable to hear it for whatever reason. With its extended 2,000 ft range, you’ll have plenty of room to roam. And if baby needs some reassuring words, the talk back feature allows you to offer them from wherever you may be. Helpful Monitor Tips From Graco
Average Customer Rating:
Rating Snapshot (21 reviews)
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Customer Reviews for Direct Connect™ Digital Monitor with 2 Parent Units
Review 1 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Worst product we have bought
1/30/13,
Anonymous
DO NOT BUY THIS PRODUCT! What was waste of $89!
expertiseMom
1 of 3 found this review helpful.
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Review 2 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
very convenient
1/29/13,
mrsk
Easy to pack and take on the go when needed. When my husband and I do housework, its nice for each of us to carry one as well so we both can listen for the baby. It is also nice having 2 receivers to use and keep one charged at all times when I am home with the baby. We didnt feel it was necessary to have video etc on our monitor and this is the perfect model to get if you dont want just a basic monitor.
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Review 3 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
AWESOME!
1/22/13,
Jenny1234
Love this monitor. All the features that come with it makes for a great product.
I don't know why people would ever say anything negative about their experience, maybe it's the frequency in their home. I never ever ever had an issue. LOVE THIS PRODUCT!
I don't know why people would ever say anything negative about their experience, maybe it's the frequency in their home. I never ever ever had an issue. LOVE THIS PRODUCT!
expertiseMom
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Review 4 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Only 1 problem
1/20/13,
Julbug
I have had this monitor for 7 months now and the only problem i have had with it is it says you have an extended 2,000 ft range. I've tried to see how far I can go with the monitor on and I can only go about 60 ft until I cant hear anything. I don't love it because of that but I do like it for all the other things it does. I do go outside with it to do yard work, I talk into the monitor to let my child know I'm hear and will be their soon and it wasn't that much money at all. Its a good monitor to get.
expertiseMom
2 of 2 found this review helpful.
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Review 5 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Loving This Monitor
1/17/13,
CDub
We changed monitors with our second baby because we moved into a bigger place and the first one wasn't as good as this one. I love that we are able to have two... so we keep one downstairs and one in our bedroom and leave the main on in the babies room. It picks up every sound - every coo, cough, turn, sigh. We have even taken it on vacation with us and it worked great. The batteries stay active for a while. We dig this monitor.
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Review 6 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Just can't get it to work properly
9/30/12,
Tony
We purchased this monitor set several months prior to having our first baby. We did not test its range prior to actually needing it.
I have found that we barely get reception downstairs when the monitor is upstairs. If I am outside the exact room that base is in, within 20ft, reception is constantly in and out. Standing near the window doesn't help either.
Several other monitors are capable of allowing you to hear you child breathing. This is only possible when the base is within inches of my daughter's mouth and the volume on the receiver maxed out.
I originally re-paired the units, as others have stated, with mixed results.
Overall, I am very unsatisfied with the quality of this product. Signal is poor at 20feet, a far cry from the advertised 2000ft. Sound clarity is good, if you have a signal and a screaming child.
I will be purchasing another monitor to replace this one.
expertiseDad
2 of 2 found this review helpful.
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Review 7 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Good
8/17/12,
LIZ F
These monitors are ok, but do loose signal on occasion. However, if you turn them off then back on they are fine. They tend to beep when the battery dies, and also the system goes in and out and sometimes you cant hear anything for a few seconds. Not good for first time parents with sleeping infants. Not too bad for the money
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Review 8 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Range could be better
8/16/12,
Anonymous
A good monitor, nice to have the vibrate function and a sensitive receiver for heavy sleepers (me). The range is good, but not fantastic. Rechargeable batteries are quite good and could last all day if needed.
To those having connection issues, I did too and found this page full of others having the same problem. Try re-pairing the parent and nursery units as per the instructions. Ours wouldn't go a day without losing signal and they made no alert (the alert does work, but not for this problem). It's been over a week now since I re-paired the units and they're still working great.
expertiseDad
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Review 9 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Horrible!
6/16/12,
cassiem
I have been through 2 of these and both lose signal all night long and beep waking me up. I'm very disappointed in this product. It was a huge wast of money!
expertiseMom
4 of 4 found this review helpful.
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Review 10 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Not the Best
4/23/12,
DMomma
I just moved my daughter into her own room 3 weeks ago. The monitor worked great for the first week. Now, at night, it beeps b/c it's lost signal at least 2 times a night -- every night. We have to sneak into her room and turn off the base, turn it back on to re-connect the monitor. We are NOT that far away from her room where the signal should be lost. There is no way to Lock the channel so as to not lose it either. We have experienced it losing signal and it NOT beeping and our daughter has been crying without us knowing.
I think a different monitor is in our near future due to how poorly this one functions. I wouldn't recommend it to anyone. It wasn't a cheap monitor, so you'd think it would work better than it does.
I suggest for the money, you get a different item -- unless you like getting up more often than you baby to deal with a lost signal....
expertiseMom
1 of 1 found this review helpful.
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Review 11 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
monitor works just fine!
3/3/12,
Melissa in Lynn Haven
I bought this monitor before reading the reviews on this site--and I'm glad I didn't read them first! This monitor system works just fine for us--the only problem we had was with the battery, and Graco honored the warranty and sent us a replacement battery in 2 days. We can hear our son just fine--and even had to turn it down because the mic was so sensitive. I'm very pleased with this monitor.
expertiseMom
1 of 1 found this review helpful.
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Review 12 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Worst Monitor
12/11/11,
NewMom84
This monitor is terrible. We bought it thinking we would be able to keep one parent unit in the master bedroom, and the other in the playroom, so that we weren't constantly shuffling around the parent units. Unfortunately, the parent units constantly lost signal to the base, despite being only about 50-100 feet apart. Being on battery power was even worse. By far the worst grace product we own. Definitely would NOT recommend it to anyone.
expertiseMom
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Review 13 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Disaster as a Monitor
11/30/11,
joyful1980
This monitor does not work at all! Constantly dropping signal even when 100 feet away. All night long off and on, plugged in and within 100-150 foot of base. Graco should really pull these. I purchased two sets for two children and neither unit works. Definitely not a viable product. Hopefully they will take them back at the store.
expertiseGrandparent
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Review 14 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Good ideas, poorly executed
9/7/11,
Meetmow
Pros: *We like the vibrating function for when we are someplace noisy
*The sound is excellent, picks up every little whimper and grunt
*I do like the temp feature, it's nice to see if her room is getting over heated
Cons: *We've been using these for 3 weeks and have woken up twice to dead silence because the nursery unit's channel somehow changed itself in the middle of the night and was no longer broadcasting to our units. This caused a panic both times because we were unsure if baby had been up during the night and the only way to fix the problem is to sneak into the nursery and change the channel back to the correct one.
*The parent's units frequently let out very loud beeps when they are out of range, which happens randomly throughout the night. The nursery unit is maybe 15ft from the parent unit, and they are not being moved while we sleep...
*It would be very nice to have the screen backlit so I can see what buttons I'm pushing in the middle of the night and see what the temp is.
*The sound is excellent, picks up every little whimper and grunt
*I do like the temp feature, it's nice to see if her room is getting over heated
Cons: *We've been using these for 3 weeks and have woken up twice to dead silence because the nursery unit's channel somehow changed itself in the middle of the night and was no longer broadcasting to our units. This caused a panic both times because we were unsure if baby had been up during the night and the only way to fix the problem is to sneak into the nursery and change the channel back to the correct one.
*The parent's units frequently let out very loud beeps when they are out of range, which happens randomly throughout the night. The nursery unit is maybe 15ft from the parent unit, and they are not being moved while we sleep...
*It would be very nice to have the screen backlit so I can see what buttons I'm pushing in the middle of the night and see what the temp is.
Overall, if I had to replace this monitor I would get a different one. You'd think that an $80 monitor would be able to keep it's signal 15 feet away, but it has woken me up several times with it's beeping when it loses signal(I'm sure you know that a mother's sleep with a newborn is few and far between) and the panic that ensues when you wake up to a silent unit is also something that I'd like to avoid in the future.
expertiseMom
1 of 1 found this review helpful.
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Review 15 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
9/5/11,
jmomma
These monitors work great! However, they come with a re-chargable battery pack with no instructions or adaptors to recharge them :(
expertiseMom
1 of 1 found this review helpful.
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Review 16 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Worst Range
8/23/11,
MelissaU
This monitor has a terrible range. I bought it because the website advertised a 2000 foot range. While I knew that would be unrealistic, I don't even get 100 feet out of it. And I can't "roam" about the house with it either. I'm utterly disappointed. Back to the store I guess.
expertiseMom
1 of 1 found this review helpful.
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Review 17 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Unreliable
5/23/11,
gunzw
I have spent the last several nights listening to intermittent beeping as it goes out of range. Considering our house is less than 30 feet long, and there are only two wooden doors between the base and the receiver, I thought it should work. I changed my mind and bought this one so I could work in the garage, or in the yard while my son was sleeping. The 2000 foot range is a gross and ridiculous exaggeration. Maybe 2000 feet in perfect weather conditions in open air in a field with no other cell phones, radios, or anything else. I urge anyone looking for a monitor to try and find a different one. I also am starting to have lots of cracking and popping noises with our monitor as well, and it is on the lowest volume. I will probably buy a new monitor in the next couple of days.
expertiseDad
1 of 1 found this review helpful.
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Review 18 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Love it, but no back light for parent screen
2/23/11,
Stacy1
I absolutely love everything about this product but for one small detail that is lacking: there is no back light for the parental unit. We live in Colorado where it can get cold so the unit is awesome to monitor temperature in the baby's room, however, we cannot tell the temperature on the unit with out having to take the parental unit to a light to see what it is. At night this is a huge pain!!!!!
expertiseMom
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Review 19 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Wish I could give it a zero...
2/22/11,
Daddy Danny
We have gone through two sets of these monitors, we thought maybe the first one was defective but the same thing happens with the second one too. The base and parental units do not stay consistently connected and “beep” all the time. This is very frustrating in the middle of the night. There is no light on the parental units so you cannot see what the temperature in the baby’s room is with out turning on lights, also very frustrating in the middle of the night. These are not the most expensive monitors out there but they are not cheap and definitely not worth the money or frustration they will cause any sleep deprived parent of a newborn. In hind sight we should have bought the same monitor we have for our oldest, stays connected and has lights on the parental units.
expertiseDad
1 of 1 found this review helpful.
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Review 20 for Direct Connect™ Digital Monitor with 2 Parent Units
Overall Rating:
Terrible
1/30/11,
hzmom
The monitor is terrible. The monitor will beep and then stop working. The screen is still on but you can not hear any noise.
expertiseMom
1 of 1 found this review helpful.
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